CONTACT US

Founded in 1991, Ningbo Sunrun Bicycle Co., ltd & Its branch company Ningbo Tongkin Technology Co., Ltd.

Ready to work with us?
FAQ
Home / FAQ
OUR SERVICE Frequently Asked
Questions
  • After we send you an inquiry, how long does it take to get a reply?
    On working days, we will reply to you within 12 hours after receiving the inquiry.
  • Are you a direct manufacturer or a trading company?
    We are a direct factory, and we also have our own international trade department. We produce and sell by ourselves.
  • What products can you offer?
    We mainly produce bicycle and electric bicycle transmission systems, braking systems and other components. The leading products include a series of derailleurs, variable speed flywheels, high-end cassette hubs, disc brakes, brake components, crank sets, moped torque sensor kits, etc.
  • What are the main application areas of your products?
    Our products cover almost all applicable fields of vehicles, mainly including bicycles, electric bicycles, electric-assisted bicycles, tricycles and other fields.
  • Can you make customized products?
    Yes, we can make customized products. We develop and produce products according to the drawings or samples provided by customers.
  • Are you producing standard parts?
    Yes, in addition to customized products, we also produce common standard parts for the bicycle and electric vehicle industry.
  • What is your company's production capacity?
    We have 12 finished product assembly lines, a fully automatic injection molding production center, a fully automatic large-scale stamping workshop, three CNC machining centers, and a mold processing center, with an annual production capacity of more than 10 million sets of accessories.
  • How many employees does your company have?
    The company currently has more than 400 employees, including more than 50 professional technicians and more than 10 engineers.
  • How does your company ensure product quality?
    We will conduct corresponding inspections after each process. For the final product, we will conduct full inspection according to customer requirements and international standards.
  • What are the payment methods?
    When quoting, we will confirm the transaction method with you, whether it is FOB, CIF, CNF or other methods. For mass production, we usually pay 30% in advance and then pay the balance upon receipt of the bill of lading. Our payment method is mostly T/T, of course L/C is also acceptable.
  • How are goods shipped to customers?
    Usually we ship by sea, because we are in Ningbo, we are only 35 kilometers away from Ningbo Port, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also transport them by air. Ningbo Airport and Shanghai International Airport are both very close to us.
  • Where are your goods mainly exported to?
    Our products are mainly exported to the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, Brazil, Turkey and other countries.